I love the people I work with. You are a crazy mix of professions and organisations, but most of all I love delivering crisp, clean notes which make your work easy. I started my notetaking consultancy in 2012 after working for decades as a print journalist, where accurate and speedy notetaking is an essential skill set.
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I work in universities to support students with hearing impairments or physical limitations. I provide a comprehensive typed record of lectures, mostly working remotely but sometimes face to face. The lectures can be typed up from recordings or while live.
I work in professional, corporate and charity
settings where I capture not just words, but the intent,
decisions, and action items of a meeting. Again I mostly working
remotely but sometimes face to face. The meetings can be typed up
from recordings or while live.
I provide a real-time, summarised text feed of a live event for someone to read as it happens.
I am passionate about the future of the notetaking profession which has evolved from a minor administrative task into a specialised service industry. Today, professional notetakers provide essential support in academic, legal, corporate, and medical settings, often bridging the gap between spoken information and accessible records. New technology is changing the way we work and I am part of it. I am an active member of “The Association of Notetaking Professionals" which is the professional body representing electronic and manual notetakers. I use my experience and expertise to advance the profession at every opportunity.
My journalistic background made me type quickly, accurately and to tight deadlines but modern professional notetaking is more than typing. Over the years I have picked up “soft skills” which are critical to recording exactly what has been said and meant in a lecture or meeting, together with “service skills” which help me support my clients. My special skills are:
The ability to filter "noise" (filler words, tangents) from "signal" (decisions, facts).
This
is analysing complex information in real-time. This is especially
important when taking notes of non familiar subjects. For example
the vocabulary used in the study of neurodegenerative
diseases is completely different that that used in a disciplinary
hearing for sexual harassment at in the workplace, but as a
professional notetaker, I have to step back and look at the big
picture. Why is this meeting being held? What are the outputs? Who
will use this information etc? Once I understand this, then my notes
to the client are much stronger and precise.
As a professional notetaker I am unbiased because I don't know the personal history or relationships of the persons I am recording. I can only record what I see and hear.
Each of my clients are equally important and I treat them with utter respect. My terms and conditions spell out exactly what will be delivered, when and for the agreed price
Timing is critical to my clients, and I fully respect their deadlines. Luckily, I have never missed an agreed delivery date
As an active member of my professional body, I can rely on them for up-to-date information about technology, future trends and current rates to give my clients a full professional service.
Some of the meetings I attend are highly sensitive so I have to understanding and comply with with NDAs, GDPR and enhanced DBS's. Most of these are in place before I even attend the meeting.
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